Payment and Delivery

MagicVideoSoftware uses ShareIt!® payment service to sell its products. ShareIt! accepts payments by major credit cards (Visa, MasterCard, American Express, Discover and Diner's Club), checks, wire transfer and corporate orders. Delivery is made using ESD ("Electronic Software Download"). MagicVideoSoftware does not send boxed version of its products.

30-Day Refund Policy

At MagicVideoSoftware we want our customers to make the best possible purchase decision. Therefore, we recommend that you take advantage of our free trial software downloads. We also encourage you to explore the product pages of our website to obtain comprehensive product information.

In the event that you need to return MagicVideoSoftware product, you must make your request within 30 days of purchase. Additionally, MagicVideoSoftware reserves the right to deny a refund in the case of a non-authenticated purchase (no order# RE12345678, bad name or address...).

To request a refund for your downloaded (ESD) software purchase, contact us. In your message, you should explain what the problem was and why you want to return the product, include your order#, name, e-mail address and the product key (if any). You will find the order# and the product key in the purchase confirmation e-mail. We expect that you have destroyed all downloaded files and have not been copied or saved in any other way.

Once your refund request has been reviewed, we will send our consent to process the refund to ShareIt!. We will contact you by email to confirm the refund process has been launched. Your refund will be credited to the credit card charged during your original transaction within a few days.

You'll be refunded of the paid amount without fees.

Proof of Purchase

At any time on your request, MagicVideoSoftware will send you a confirmation of your order via email.

European VAT

European customers only have to pay local VAT. The VAT rates vary from one country to each other in Europe. For more info on European local VAT rates, visit this page.